Products and Services

InsightHire

InsightHire is a convenient, user-friendly applicant tracking solution designed to help ease the burden often associated with time-consuming hiring processes. With InsightHire, clients can verify the identity of their applicants at the start of the process, saving the unnecessary cost of additional screening services and time spent tracking already disqualified applicants. InsightHire is a comprehensive applicant tracking system that allows users to submit background check requests, retrieve results and manage and track applicant data from the moment a resume is submitted. It streamlines recruiting tasks while increasing productivity and human resources efficiency. Clients enjoy the convenience and improved legal insulation of a comprehensive product from a single nationally recognized leader, without contingencies.

TRUSST^™

Utilization of the Social Security Trace/ID Report in conjunction with Acxiom’s criminal record searches yields an objective source from which to determine candidates’ address histories. Our TRUSST product (Tracking Residences Using Social Security Trace) has proven to significantly increase “hit” or record ratios by revealing previous addresses not disclosed by applicants.

Criminal Record Searches

Acxiom provides industry-leading, in-person/real-time criminal record information. Acxiom obtains criminal records from counties, municipal courts and statewide repositories. County criminal record information is mainly accessed via the Clerk of Courts Office in the specific county responsible for the applicant’s current and/or former residential and/or work addresses.

Acxiom utilizes nearly 3,000 court record researchers to physically research and collect criminal history information in more than 5,000 individual court locations.

International Checks

Criminal background checks and other verification services – such as employment, education and professional licenses – have been hard to obtain because of logistics issues as well as varying recordkeeping practices in different countries. Acxiom International Background Checks can help hiring managers who have no other practical way of obtaining this critical background information.

With Acxiom International Background Checks, companies are able to easily obtain international criminal background information as well as verification services on prospective employees. Acxiom’s solution is cost effective, fast and convenient.

Federal Criminal Record Search

Federal Criminal Record Searches (by district) are also available. Accessed via one or more of the 94 U.S. Federal District Courthouses nationwide, a search is conducted for crimes involving violations of federal law. Federal criminal record searches are conducted at the specific U.S. District Court covering the region where an applicant has resided.

County Civil Record Search

An Acxiom civil record search uncovers judgments, liens, and pending civil suits such as bankruptcy or child support obligations. Providing a personal snapshot of an applicant’s legal obligations, this service helps clients gauge how these obligations might affect job performance.

Federal Civil Record Search

Civil record checks on the federal level are also available. Acxiom searches by district, providing full detail on civil cases filed at applicable U.S. District Courts.

Motor Vehicle Record

All it takes is a single unlicensed, suspended or uninsured driver to wreak havoc on a business. That’s because every time an employee drives a vehicle on company time, both the business and the employee are liable. Our Motor Vehicle Record search reveals driving history, including citations for speeding, reckless driving and driving under the influence of alcohol or drugs.

Employment Credit Report

An employment credit report provides insight into an applicant’s level of financial responsibility, which can be particularly important when hiring for certain positions. This search provides a trend report detailing an applicant’s ability to meet regular financial obligations and pertinent public records, such as collections, lawsuits or judgments. Identification information, former addresses and past employment data may also be included. (Acxiom strongly endorses and supports the letter and spirit of the Fair Credit Reporting Act.)

Social Security Trace/ID Report

Acxiom verifies applicants’ Social Security numbers, detects fraudulent numbers and flags numbers that have not been issued by the Social Security Administration or have been filed with death claims. In addition to determining the identity of an individual, Acxiom’s standard ID report provides a list of previous addresses for individuals.

Education Verification

One of the most common areas of resume fraud occurs in the overstatement of the applicant’s education. An Acxiom Education Verification gives clients the peace of mind that candidates indeed have the academic training required.

Certificate and Professional License Verification

License verification is essential to protecting a business. Our verification service confirms all professional licenses claimed by an applicant. Clients can rest assured that their employees have the qualifications they say they have.

Employment Verification

An employment verification report can provide a company with key information about an applicant’s work history, productivity and overall work ethic. Through interviews with previous employers and/or their human resources departments, Acxiom can verify the facts surrounding a candidate’s historical work performance.

Workers’ Compensation Search

A Workers’ Compensation Search may determine whether an employee will take advantage of injury claims. If a person has abused workers’ compensation in the past, there is a chance he/she will do it again. In available states, Acxiom reports full detail surrounding filed claims in accordance with the ADA (Americans with Disabilities Act).

Drug Screening

Drug testing helps make the work environment safer and improves productivity. It’s estimated that as many as 9 million U.S. employees use illicit drugs. Substance abuse on the job has a negative impact on other employees. Statistics prove that drug abuse costs American businesses billions of dollars in lost productivity. The indirect cost is immeasurable – increased crime, poor performance, even loss of life.

Acxiom Drug Testing alerts clients to substance abuse problems in their workplace. Our complete drug testing, collection and Medical Review Officer (MRO) programs can be tailored to an organization’s specific needs, allowing Acxiom to help keep the workplace drug-free.

Sexual Offender Registry Check

A Sexual Offender Registry Check, in available states, may reveal information about applicants with histories of sexual crimes, the severity of those offenses, personal defendant identifiers and arrest dates. Businesses need to know the individuals they welcome into their culture. They can help protect their company from one of the most glaring areas of corporate liability, sexual violence. Acxiom’s Sexual Offender Registry Checks provide insight into any previous noteworthy behavior of applicants.

National Criminal Acxess Search (Criminal Offender Database)

Acxiom’s national criminal record database contains more than 180 million criminal record files. Information in this national criminal record file is purchased and compiled from a variety of sources, including local law enforcement, statewide criminal record repositories, state department of correction records, state parole and probation records, local public records sources, etc. The national criminal file, therefore, may uncover criminal history information in multiple states or jurisdictions where the applicant has had no previous address history.

Note: Acxiom recommends that the national criminal file search only be used in conjunction with a physical/real-time search of the local county or federal court records.

Suspected Terrorist Watch List

Acxiom’s proprietary Suspected Terrorist Watch List provides snapshot confirmation of the recorded or suspected terrorist affiliation of applicants pursuing employment with a company. Businesses can know the people they welcome into their corporate culture by examining the multiple, often unearthed dimensions of their backgrounds. Acxiom matches their applicant reports against federal lists of known or suspected terrorists and money launderers. The Suspected Terrorist Watch List adds to the comprehensive reports on applicants.

Applicant Scoring Service

As a full-service, behind-the-scenes provider, Acxiom takes a total solution approach to background screening services. Evaluated by trained Acxiom staff, completed applicant results may be posted for client access, individually flagged with the appropriate “Pass,” “Fail” or “Provisional” designations based on predetermined client scoring criteria. A convenient way to better ensure the legal consistency and timeliness of hiring decisions, Acxiom’s scoring service is a particular favorite among businesses with decentralized, active human resources departments.

Adverse Action Fulfillment Service

In conjunction with or independent of Acxiom’s Applicant Scoring Service, clients may also elect to have Acxiom handle all administrative FCRA-imposed employer adverse action obligations. Based on all “failed” individual scoring designations or in response to documented, applicant-specific requests submitted by the client, Acxiom offers full consumer disclosure compliance services as required by federal law. As appropriate, the necessary pre-adverse and adverse action notifications, as well as hard copies of final applicant reports and a summary of consumer rights, are mailed by Acxiom to the subject of the background report on behalf of the employer. All transactions are documented and time stamped, assisting in the maintenance of a legally insulated compliance program.

OIG/GSA Checks

Acxiom’s Office of Inspector General Checks compare candidates against the official List of Excluded Individuals/Entities, a summary of those excluded from participating in federally funded healthcare programs. Among the reasons for exclusion are convictions related to patient abuse, fraud, licensing board actions, and default on health education assistance loans. Our General Services Administration Checks also reveal individuals barred from conducting business with the federal government.

FACIS Checks

The Fraud and Abuse Control Information System (FACIS) Check aids companies in identifying sanctioned individuals and entities in the healthcare field. Acxiom offers the most comprehensive FACIS option available – a search of disciplinary actions taken by all federal agencies, as well as those taken by licensing and certification agencies throughout the United States.

DEA Checks

Acxiom’s Drug Enforcement Administration Checks verify that a practicing healthcare provider remains in good standing, free of recorded drug-related disciplinary action.

NPDB Checks

Acxiom’s National Practitioner Data Bank Checks identify alerts associated with the credentials of healthcare professionals who have adverse actions noted, such as those involving licensure, clinical privileges and medical malpractice payment histories.

HIPDB Checks

Health care integrity and protection data bank checks provide notice of potential healthcare fraud activity in connection with individuals screened.

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