Accurate customer recognition is essential to creating a positive customer experience, but it isn’t possible unless you have access to a single, accurate view of each of your customers across your lines of business. AbiliTec helps make this possible with advanced precision, speed and processing capabilities that can provide an immediate return on your customer relationship management investment.
Part of Acxiom’s industry-leading set of customer data integration services, AbiliTec facilitates enterprise-wide CDI that far surpasses the capabilities of traditional customer record matching. With the help of our vast knowledge base of current and historical customer information, AbiliTec helps your company consistently recognize customers with:
- Name changes, maiden names and married names
- Real names and nicknames
- Changes of address
- Mis-typed information
- Multiple business names
The result is a comprehensive view of your customers, delivered with unmatched speed and accuracy to meet the needs of your business.
Unmatched Customer Recognition Capabilities
How can Acxiom’s AbiliTec help solve your customer recognition challenges? Through its ability to:
- Provide a single view of your customers across all enterprise touch points
- Accommodate real-time transactions
- Handle hundreds of millions of customer records
- Link individual customer information from multiple data sources
- Simplify and expedite maintenance processes for data warehousing