2013-01-17T02:59:52.5352843-05:00
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Black Book of Outsourcing
The report provides survey results for the leading providers of information and communications technology (ICT) outsourcing globally . Based on publically disclosed IT services and BPO contracts, the global ICT outsourcing industry generated $64,918.6m in aggregate value during H1 2010. This report combines primary research on customer satisfaction with assessments of market activity to present a multi-faceted view of the ICT outsourcing industry today.
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