Think You Know Me? Think Again.

Most of us have experienced the acute embarrassment of forgetting someone’s name at a party. The face might ring a bell, but nothing more comes to mind. It can be awkward, uncomfortable and downright offensive. For a government agency or department, being unable to recognize an individual goes far beyond faux pas. Inaccurate data — failing to recognize individuals — leaves agencies vulnerable to fraud, wasted resources and potentially even intelligence failures.