Melissa Metheny joins the podcast to share the importance of identity for retailers who are doubling down to serve customers in the wake of the pandemic. The discussion covers effective strategies to battle the “Amazon effect” adjusting to changing customer behaviors and the future of customer engagement.
A Single Customer View Can’t Wait
Created at August 31st, 2020
- Kyle Hollaway
Senior Vice President, Head of Global Identity
- Dustin Raney
Identity Evangelist & Senior Director, Industry Strategy
- Melissa Metheny
Vice President Strategic Partnerships