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The quest to achieve the perfect 1-to1 customer relationship is costing businesses billions of dollars in precision engineered technology. But is this investment paying dividends? Where are the results? Despite the sophistication of the tools, there are still many gaps to bridge. It begs the question: Is it even possible to attain a closed-loop, in-the-moment customer experience?
“Fragmentation” means as tools grow more sophisticated, performance is less accountable. In a deeply honest and insightful eBook from Acxiom, we explore how we got to this point, what it takes to connect the dots (and what happens when you do), and reveals what the future of truly accountable marketing looks like.
Acxiom is committed to ethical data use. For our privacy policy and options to opt out, click here. If appropriate, we may contact you regarding your interest.