Case Studies

Discover your archetype

solutions / GROW & RETAIN YOUR CUSTOMERS

Power customer growth

Improve retention and expand relationships by predicting customer needs, personalizing engagement, and activating relevant experiences at scale.

Keep your customers

Create lasting loyalty

Rising customer expectations, price sensitivity, and increasing competition all make it harder to retain your customers and expand relationships. With switching between brands now the norm, building lasting loyalty means going the extra mile.

50% of bad experiences result in customers cutting their spending.

40% of consumers have switched providers or brands this year due to CX friction.

89% of brands plan to use AI to improve customer retention and loyalty.

Unify your view of the customer

Build a connected identity and data foundation to generate stronger insights, refine audience segments, and pinpoint high-value customers to nurture.

Identity and data management

Data hygiene and enhancement

Customer data platform (CDP) implementation and optimization

Advanced analytics services

Optimize your growth strategy

Turn today's customers into tomorrow's growth engine with retention and expansion strategies that unlock lifetime value and lower your cost of growth.

Unlock personalization with advanced identity resolution

Understand your customer with deeper analytics

case study

Acxiom audiences as a platform for growth

Scott’s Miracle-Gro partnered with Acxiom to turn panel insights into scalable, privacy-safe audiences—powering test-and-learn campaigns that reached millions and delivered double-digit lift.

Ready to put data to work?

Let’s start the conversation about what your data can do next.

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