15% replaced their CDP
We Optimize Technologies
We offer data management infrastructure that connects all customer data across the enterprise. Whether it’s a marketing database, analytics environment, or a data layer, we help companies normalize their data across silos to understand their customers. We make the data available in real-time and connect in-the-moment intelligence with the brand’s historical customer insights in order to fuel client systems like Salesforce and Adobe. This makes better, informed experiences for people as they interact with a brand on a one-to-one level no matter the channel, e.g. mobile apps, web, kiosks, and call centers.
We Make Data Work
Connected identity and data allow brands to recognize customer journeys consistently and execute strategies that improve customer engagement. We make this possible by enhancing a brand’s ability to collect, unify, and activate data seamlessly across applications, and we use our unified data models and standard connectors with critical ecosystem partners like Google, Adobe, and Salesforce. We also enable clients to analyze customer engagement data with a single unified audience model.