How Can You Delight Customers with Your Growth Marketing Strategies?
For a long-term return on your marketing investment, give customers a clear return on their marketing experience. When it comes to creating great customer experiences (CX), brands need to consider the value exchange.
If customers are sharing their dollars, their time, and their information with you, they expect you to use all those insights wisely and for their benefit– delivering better, more personalized, in-the-moment experiences wherever they choose to interact with your brand.
Ultimately, it’s about brand trust. Customers trust brands that demonstrate they understand their needs and engage with them in a respectful way – including messaging, cadence, and preferred channel. People love to buy, buy again, and buy more from brands they trust.
Did you know?
Recent Acxiom research found nearly 70% of shoppers want their online retail personalized.
Source: Acxiom CX Trends Research
Get Your Revenue Growth Strategies Right with Acxiom’s Proven Solutions
Acxiom’s Customer Intelligence Cloud provides award-winning services and integrated marketing cloud platform, data, identity, and analytics solutions for customer growth.
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