Case Studies

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Digital identity plus Acxiom data develops stronger audiences

How a leading pharmaceutical company used identity, data, and modeling to build more resilient patient audiences.

Ongoing pressure to optimize media spend combined with the deprecation of third-party cookie technology required a leading pharmaceutical company to identify new ways to reach patients more efficiently and effectively. Disparate data sources and a lack of first-party data hampered their efforts.

the solve

How we helped

Acxiom leveraged Real ID to centralize first-party data and power a digital identity graph that unified signals from website visitors and people engaging with paid media across channels. ​ This enabled faster and more efficient activation, measurement, and optimization. Additionally, known-identity matching and activation within the DSP ensured seamless execution across media channels.​

To deliver deep patient insights, comprehensive data portraits were developed using first-party CRM data, first-party digital data​, anonymized claims data​ , and Acxiom’s third-party data​. Lookalike models were developed to create high-value prospecting audiences. The company also leveraged multiple third-party audiences to maintain scale.

57%

stronger lookalike
audience performance

27%

stronger audience
performance

By unifying first-party signals with Acxiom data and Real ID, the company created stronger audience models, improved activation across media channels, and built a more future-ready approach to patient engagement.

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